James graduated from Radford University in 1994 with a Bachelor’s of Science degree in Psychology. He then went on to earn his Master’s Degree in Counseling Psychology also at Radford University in 1996 and became licensed as a Licensed Professional Counselor in 1999. James is an Advanced Emergency Medical Technician and volunteers with Christiansburg Rescue with the rank of Captain.  James has worked in community based counseling, treatment foster care, private practice, Medication Assisted Substance Abuse Treatment Administration, as well as supervising other counselors. James uses a variety of approaches to assist his individuals/families in meeting their individual needs and goals. James also has experience working with individuals/families in crisis, a wide spectrum of mental health issues and substance abuse disorders.

Worked with SOS, Inc. since December 15, 2009

Graduated college with a BA in Human Resources

Mother of 2 daughters; Grandmother of 4; 3 boys and a girl

American Red Cross Volunteer

Jennifer has been in the customer service field for 8 years and began working with Strengthening Our System, Inc. in July of 2015. She has recently enhanced her skills in Human Resources by attending classes to become proficient in both federal and state laws for the field. Jen’s expertise is in both recruitment and the benefits areas of the Human Resources Department. She enjoys spending time with her two daughters.

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Tiffany has been working in the field of human services since 2006. After completing her undergraduate degree in Human Services at Virginia Tech, she went on to obtain a Master’s degree in Education. She began her career as a Therapeutic Day Treatment Counselor in the school system, but then decided that working with adults was her true passion. Tiffany worked as a Mental Health Skill Building clinician, connecting adult individuals with community-based resources, and later became Coordinator of Mental Health coordinating services for Roanoke and the New River Valley.

Megan has a Bachelor of Science Degree from James Madison University in Health Sciences with a Minor in Family Studies.  She is a Qualified Developmental Disabilities Professional as well as a Qualified Mental Health Professional.  Megan has worked in the service field for 20 years, beginning as a volunteer at a group home and progressing to working as a therapeutic mentor and DSP at a day support program with individuals with developmental disabilities.  She has also worked in the mental health field as a Mental Health clinician for more than 6 years.  Megan has held the position of waiver supervisor with SOS for 10 years.  For fun, you can find Megan spending time with her family, behind her sewing machine, or on grand camping adventures. 

Sunshine has a Bachelor of Science Degree in Criminal Justice with an emphasis on Probation and Parole, and a minor in Sociology. She is a Qualified Mental Health Professional as well as a Qualified Developmental Disabilities Professional. She has worked in this career field for almost 10 years. She has experience working with children and adults with developmental disabilities as well as mental health needs. Her professional experience has consisted of positions in Special Education at Head Start, preschools, and Public Schools, Waiver Support Coordination/Case Management, and current position of Waiver Supervisor. When she is not working she enjoys spending time with family, cooking, attending live music events, and walking nature trails.

Karen has a Bachelor Of Science Degree in Psychology from Virginia Commonwealth University.  She is a Qualified Mental Health Professional and has served in that field for over 10 years.  She is also a Qualified Developmental Disabilities Professional and has worked with this population for over 8 years.  She has experience working with children and adults with developmental disabilities as well as adults with mental health needs.  Her professional experience has consisted of Summer Camp Director for children with developmental disabilities, Program leader, Class Instructor and Driver for a Therapeutic Recreation Program and Supervisor for Waiver Supportive In Home Services.    When she is not working Karen loves to spend time with her family and friends, go shopping, travel and participate in programs through her church.

Catherine joined the SOS, Inc. team in May 2019. She holds a Bachelor of Science Degree in Human Development from Virginia Tech. Catherine is a Qualified Mental Health Professional for Children and Adults and a Qualified Developmental Disabilities Professional. She has held professional roles in the mental health field for more than 15 years, to include:  psychosocial rehabilitation, behavioral treatment services, therapeutic day treatment, direct support, and her current position supervising waiver services. Catherine enjoys farmers markets, all things outdoors, traveling near and far, learning, and raising food, animals, and children!